Proxmox Backup Server 4.1.6 Random Hang Issue | Proxmox Support Forum

Proxmox Backup Server 4.1.6 Random Hang Issue | Proxmox Support Forum

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Hi Everyone, I have been using Proxmox Backup for the past few years, but with the latest version I am facing some issues.Previously, in version 4.0.11...

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Proxmox Backup Server
Random hangs
Backup failures
Storage I/O delays
NFS mounts
TL;DR

Users report random hang issues with Proxmox Backup Server 4.1.6 causing backup failures.

6
Watch Score

Useful for troubleshooting specific Proxmox Backup Server issues.

2/10
Clickbait
neutral
Sentiment
Should watch

Proxmox administrators facing similar hanging issues.

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Users without Proxmox installations.

Quality (7/10)

Detailed user experiences and responsive technical support exchanges.

Clickbait (2/10)

Title accurately reflects the discussion topic.

Summary
Several Proxmox users reported issues with the Proxmox Backup Server version 4.1.6. Users experienced random hangs where the GUI became inaccessible for around 10-15 minutes, causing backup failures. One user, Singhb998, detailed their problems with version 4.1.6 after upgrading from 4.0.11, which had similar hang issues. A Proxmox staff member, Chris, inquired about system diagnostics such as systemd logs and IO delay, advising to monitor specific system parameters. Another user, Nhyi, also experienced similar hangs on version 4.1.5, indicating a potential pattern across different setups. Powersupport speculated that the problem might be related to storage I/O delays due to the high number of concurrent backup tasks, rather than CPU or RAM issues. They advised monitoring logs for disk or I/O errors, reducing concurrent backups, and checking the storage setup. Some suspicion was also raised about the NFS-backed datastore being part of the issue. Another user, Addax, shared their experience debugging a perceived S3 issue, concluding it was not related to S3 but to the version, as downgrading solved the problem. This suggests that more investigation is required to determine if the issue is a bug or due to configuration or performance limitations.
Key Takeaways
  • Proxmox Backup Server 4.1.6 has random hang issues causing GUI inaccessibility.
  • Backup failures occur due to these hangs, affecting running jobs.
  • Increasing focus on storage I/O delays as a possible cause.
  • Reducing parallel backups may resolve hang issues.
  • NFS-backed datastores could contribute to perceived system stalls.
  • Users are suggested to monitor system logs for signs of I/O problems.
Action Items
  • 1Monitor storage I/O performance during backup operations.
  • 2Check system logs for I/O errors using journalctl and dmesg.
  • 3Consider reducing number of concurrent backup tasks.
Prerequisites
  • Understanding of Proxmox Backup Server operations
  • Basic system monitoring skills
Key Definitions
PBH
Proxmox Backup Host, where the server software is installed.
Content Analysis
Type

forum

Sentiment

neutral

Difficulty

intermediate

Complexity

moderate

Target Audience

Proxmox users experiencing backup issues

#proxmox#backup server#performance issues#storage latency#system diagnostics